supportSo you’ve got a Web site, a blog, a photo gallery, but you really don’t know how it works. Chances are, we do. And we’re here to help.

Our premiere service is the Mad Women Help Desk, but we also offer support to our Web presence clients and 24/7 hosting and domain service support (provided by off-site technicians).

Help desk

Sometimes you just don’t need a full-service, bells and whistles Web site. If you’re looking to set up a simple blog, or maybe a gallery of your photographs, we’ve got you covered — affordably priced and with the same expert service any other Web client receives.

Wanna be a blogger? We can set you up with a simple WordPress installation and get you online in no time. Got a product you’d like to sell? We’ll get you going with an online store.

While we offer free help for minor issues at the Mad Women support forums, Help Desk offers simple a la carte services at flat fees — you know before you even talk with us what it’s going to cost you to get that WordPress blog up operational.

But you can take the next step with a Blogger Support Contract — or whatever you’d like to name it — a build-your-own menu of time, tickets and degree of difficulty that puts us at your beck and call (well, almost).

To see what the Help Desk can offer, click here.

Client support

During the weaving of your project, Mad Women support staff are with you every step of the way, answering questions and helping you create the Web site of your dreams. And we don’t vanish into thin air when we’re done. Web presence clients receive a year-long support contract. And, as with our other Help Desk clients, you’ll have access to the Mad Women support forums where you can search for answers — and ask questions if you can’t find the answer. We constantly monitor the forums and are quick to respond.

Domain and hosting service

Off-site technicians are ready to answer any hosting or domain question you have 24/7. Visit Mad Women Web Hosting and click support in the left menu for phone numbers, e-mail and wait times.

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